Terms of Service

1. ACCEPTANCE OF TERMS

By accessing, browsing, or using the services provided by Sell Card For Cash FZ-LLC ("the Company", "we", "us", or "our"), you ("User", "you", or "your") agree to comply with and be bound by these Terms of Service ("Terms"). These Terms govern your use of our platform, website, and services relating to the sale, exchange, and processing of digital gift cards and prepaid cards. If you do not agree to these Terms, you must immediately cease all use of our platform.

2. SERVICES PROVIDED

The Company operates an online digital commodity exchange platform located in the UAE. We purchase unredeemed digital gift cards and prepaid cards from Users in exchange for digital assets (cryptocurrency) or fiat equivalents as specified on the platform. The Company does not provide investment, financial, or tax advice.

3. ELIGIBILITY AND INTERNATIONAL USERS

3.1. Age Requirement: You must be at least 18 years old and possess the legal capacity to form a binding contract.

3.2. International Access: The platform is accessible globally; however, you are solely responsible for ensuring that your use of the services complies with all applicable local, state, national, and international laws in your jurisdiction.

3.3. Restricted Jurisdictions: We reserve the right to restrict or terminate access to users originating from jurisdictions subject to comprehensive international sanctions or designated as high-risk by the UAE Central Bank or international regulatory bodies (e.g., FATF).

4. NON-REFUNDABLE DIGITAL GOODS

All transactions involving the sale or exchange of digital gift cards to the Company are final. Once a digital asset or payment has been dispatched to your provided wallet address or account, the transaction is irreversible. We do not offer refunds, returns, or exchanges under any circumstances.

5. FRAUD PREVENTION AND ACCOUNT SUSPENSION

5.1. Lawful Ownership: You warrant that you are the lawful owner of any gift card submitted and that the card was obtained through lawful means.

5.2. Suspension: The Company reserves the right to freeze transactions, delay payouts (including our standard 72-hour review period), or suspend User accounts without prior notice if we suspect fraud, money laundering, violation of these Terms, or unauthorized activity.

5.3. Chargebacks and Payment Reversals: In the event we identify a chargeback, payment reversal, or cancellation of a submitted gift card by the issuing retailer after payout, we reserve the right to recover the funds, report the activity to relevant authorities, and permanently ban the User.

6. INTELLECTUAL PROPERTY

All content, branding, logos, graphics, text, software, and intellectual property on the platform are the exclusive property of Sell Card For Cash FZ-LLC or its licensors. You may not reproduce, distribute, modify, or create derivative works from our intellectual property without express written consent.

7. ELECTRONIC COMMUNICATIONS CONSENT

By using our services, you consent to receive all communications, agreements, notices, and disclosures electronically. The Company will communicate with you via email or by posting notices on the platform. These electronic communications satisfy any legal requirement that such communications be in writing.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by UAE law, Sell Card For Cash FZ-LLC, its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the platform, transaction delays, network execution errors, or third-party service failures. Our total liability in any matter shall not exceed the face value of the specific transaction in dispute.

9. GOVERNING LAW AND DISPUTE RESOLUTION

9.1. Governing Law: These Terms and your use of the platform shall be governed by and construed in accordance with the laws of the Ras Al Khaimah Economic Zone (RAKEZ) and the applicable federal laws of the United Arab Emirates.

9.2. Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved exclusively through binding arbitration in the United Arab Emirates, in accordance with the rules of the relevant UAE arbitration center, before pursuing any litigation in courts.