Privacy Policy

1. INTRODUCTION

This Privacy Policy outlines how Sell Card For Cash FZ-LLC collects, uses, protects, and handles your personal data in strict compliance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (UAE PDPL).

2. TYPES OF PERSONAL DATA COLLECTED

We collect the following categories of personal data:

• Identification Information: Name, email address, phone number.
• Financial Information: Cryptocurrency wallet addresses, transaction history.
• Technical Information: IP address, browser type, device identifiers, operating system.
• Compliance Information: Any documentation required for KYC (Know Your Customer) and AML purposes, such as government-issued IDs or proof of address (when applicable or requested).

3. LEGAL BASIS FOR PROCESSING

We process your personal data based on the following legal grounds:

• Performance of a Contract: Processing necessary to execute cryptocurrency exchanges requested by you.
• Legal Obligations: Complying with UAE reporting, AML, and regulatory requirements.
• Legitimate Interests: Enhancing security, preventing fraud, and improving our platform.
• Consent: Utilizing cookies or sending marketing communications (where consent is given).

4. DATA RETENTION PERIOD

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. To comply with UAE compliance and Anti-Money Laundering frameworks, transaction records and relevant identification data are retained for a minimum of five (5) years following the completion of a transaction or the closure of an account.

5. INTERNATIONAL DATA TRANSFERS

As an online global platform, your data may be transferred to, stored, or processed on secure servers located outside the United Arab Emirates. We ensure that any international data transfers comply with the UAE PDPL by implementing adequate safeguards, including standard contractual clauses or utilizing data centers in jurisdictions with recognized data protection standards.

6. DATA SECURITY MEASURES

We implement stringent, industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes AES-256 encryption, secure socket layer (SSL) technology, access controls, and regular external security audits.

7. COOKIES POLICY

Our platform utilizes cookies and similar tracking technologies to analyze site traffic, optimize user experience, and ensure security. By using our website, you consent to the use of strictly necessary cookies. You may control non-essential cookies through your browser settings.

8. USER RIGHTS UNDER UAE PDPL

Under the UAE PDPL, you have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request erasure of your data (subject to our legal retention obligations).
• Object to or restrict the processing of your data.
• Request data portability.

To exercise these rights, you must contact our Data Protection Officer.

9. CONTACT FOR DATA PROTECTION REQUESTS

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection and Compliance Department at compliance@sellcardforcash.com.